FAQ

We offer a complete range of premium motorcycle apparel and accessories including:

• Protective jackets (leather, textile, and perforated options)
• Technical helmets (integral, modular, jet, and demi jet styles)
• High-performance gloves (with premium leather options)
• Riding shoes and boots
• Airbag systems for maximum protection
• Specialized protection (knee sliders, elbow guards, back protectors)
• Riding apparel (sweaters, shirts, and vests)

Each product page includes detailed size charts with measurements in both standard and metric units. For optimal fit:

• Measure yourself wearing similar clothing to what you’ll wear under the gear
• Consider that premium leather jackets may require a break-in period
• When in doubt between sizes, our gear experts recommend sizing up for comfort with protective armor

Need personalized advice? Email [email protected] with your measurements and riding style.

Yes! Our product line includes gear for every riding scenario:

• Commuting: Look for our urban-style jackets with CE-rated armor
• Touring: Our perforated and textile jackets offer comfort for long distances
• Track Riding: We offer racing suits, knee sliders, and specialized track gloves
• Adventure Riding: Explore our all-weather protection options

We offer two premium shipping solutions tailored for riders:

• Express Shipping ($12.95): Via DHL/FedEx with 10-15 business day delivery after dispatch (recommended for time-sensitive orders)
• Free Standard Shipping: Via EMS for orders over $50 with 15-25 business day delivery after dispatch

All orders are processed within 1-2 business days from our Colorado facility.

Yes! We proudly serve riders worldwide, excluding certain Asian and remote regions. International shipments typically spend 2-3 days in customs clearance. Note that customers are responsible for any applicable duties or taxes in their country.

You’ll receive tracking information via email as soon as your order leaves our facility:

• Express shipments include full end-to-end visibility
• Standard shipments include basic tracking

For the most accurate delivery estimates, check directly with the carrier using your tracking number.

For time-sensitive deliveries (track days, tours, or commuting needs):

1. Choose Express Shipping at checkout
2. Place your order at least 18 business days before your needed date
3. Consider ordering earlier during peak seasons (spring/early summer)

Need urgent assistance? Contact our gear experts at [email protected].

We offer a rider-friendly 15-day return policy from the delivery date:

• Items must be unused, with original tags and packaging
• Protective gear must not show any signs of wear
• Return shipping costs are the customer’s responsibility
• Refunds are processed within 5 business days of receiving the return

Note: For hygiene reasons, helmets and intimate apparel can only be returned if unopened in original packaging.

To return an item:

1. Email [email protected] within 15 days of delivery
2. Include your order number and reason for return
3. We’ll provide return instructions and address
4. Ship the item back with tracking (we recommend insurance for valuable gear)

Yes! For size exchanges:

1. Follow the standard return process
2. Clearly indicate you’d like an exchange and specify the new size
3. We’ll ship the replacement once we receive your return

For color or style changes, we recommend placing a new order and returning the original item.

We accept all major payment options for riders’ convenience:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are securely processed with encryption.

Absolutely. We use industry-standard SSL encryption for all transactions and never store your full payment details on our servers. For added security, we recommend using PayPal’s protected payment system.

Due to our fast processing times (1-2 business days), changes or cancellations must be requested immediately:

• Email [email protected] with “URGENT: Order Change” in the subject
• Include your order number and requested changes
• We’ll attempt to accommodate if your order hasn’t entered processing

Once an order ships, standard return policies apply.

Proper care extends your gear’s life and protection:

• Leather: Use only leather-specific cleaners and conditioners
• Textile: Wash with mild detergent (remove armor first)
• Helmets: Clean interior with mild soap and microfiber cloth
• Armor: Wipe clean with damp cloth; avoid harsh chemicals

Never machine wash technical gear unless specifically approved by the manufacturer.

Our gear represents the pinnacle of Italian motorcycle craftsmanship:

• Advanced materials selected for protection and comfort
• CE-certified armor in key impact zones
• Ergonomic designs developed with professional riders
• Technical features like ventilation systems and stretch panels
• Timeless style that performs as well as it looks

Every piece is engineered to help you “Ride protected. Ride with passion.”

Our gear experts are standing by to assist:

• Email: [email protected]
• Phone: [Will be provided in response to email for personalized service]
• Address: 9346 West 66th Place, Arvada, US 80004

We typically respond to emails within 24 hours (excluding weekends).